Delivery

Christmas Last Orders 

In order to guarantee delivery before Christmas for UK orders you must place your order by 9am on Monday 21st Dec 2020. Any orders placed after this we cannot guarantee delivery in time for Christmas. International orders will vary based on location. 

UK Delivery

All MORGAN.M delivery orders in the UK are FREE, this is for standard UK delivery. All face mask, shirt & accessory orders are dispatched within 24 hours of your order being placed Mon-Fri and within 36 hours of your order being placed on Sat or Sun. Your order should be with you in three working days but please be aware this could take longer due to current Covid-19 restrictions impacting the postal system.

All Bag orders are dispatched within 48 Hours of your order being placed and should be Your order should be with you in three working days but please be aware this could take longer due to the current Covid -19 Virus restrictions impacting the postal system.

International Delivery

European shipping is priced at £4.99 per mask or accessory and £9.99 per bag or shirt. International shipping is priced at £9.99 per accessory and £14.99 per bag or shirt. If you have any questions feel free to get in touch here or via any of our social media pages and we will get back to you as soon as possible.

All mask, shirt and accessory orders will be dispatched within 24 hours Mon-Fri & within 36 hours Sat-Sun. All bag orders will be dispatched within 48 hours of your order being placed. Depending on your location, International delivery times may vary but we aim for your order to be with you within 5-7 working days from dispatch. 

MORGAN.M has a dedicated fulfillment team that works with exceptional care to ensure you receive your order quickly and to the high standards we set for ourselves. In the unlikely event that something has gone wrong please contact us first so we can solve the problem as quickly as possible.

If you have any requests or requirements about your delivery, both UK or International, don't hesitate to contact us on contact@morganm.co.uk and one of the team will get back to you as soon as possible.

Returns

Christmas Returns

For orders placed between the 24th Nov 2020 and 24th Dec 2020 your 14 day return period will begin on the 25th Dec 2020 in order to allow for Christmas gift returns. All other steps within the MORGAN.M returns policy below must be followed. 

Bag Returns 

Customers may return an order within 14 days of the order being placed. Orders must be returned with the original tags attached and with the packaging to MORGAN.M Limited, 19a Highwood Road, Uttoxeter, Staffordshire, ST14 8BQ. 

  1. When returning an item you first must email contact@morganm.co.uk titled 'Return' followed by your order number. Within the email you must confirm the courier used for your return, tracking details and date your item was returned.
  2. When returning an item or order you must use a form of tracked or recorded delivery where the contents of your return can be tracked to our address. This will minimize delays or problems with your refund.

Upon the return being received back at MORGAN.M an inspection of the item will be carried out before a refund is provided.

Please see our Terms & Conditions page for our full returns t&c's.

Our service and customers are very important to us, so please if you are not entirely happy with any aspect of your order please let us know and we will work to resolve this and improve for future customers.

Shirt and Accessory Returns 

Customers may return an order within 14 days of the order being placed. Orders must be returned with the original tags attached and with the packaging to MORGAN.M Limited, 41 Babik Court, 132 Shacklewell Lane, London, E8 2FG. 

  1. When returning an item you first must first email contact@morganm.co.uk titled 'Return' followed by your order number. Within the email you must confirm the courier used for your return, tracking details and date your item was returned.
  2. When returning an item or order you must use a form of tracked or recorded delivery where the contents of your return can be tracked to our address. This will minimize delays or problems with your refund.

Upon the return being received back at MORGAN.M an inspection of the item will be carried out before a refund is provided.

Our service and customers are very important to us, so please if you are not entirely happy with any aspect of your order please let us know and we will work to resolve this and improve for future customers.

Please see our Terms & Conditions page for our full returns t&c's.

Face Mask Returns

Due to hygiene reasons, we aren’t able to accept returns for any opened packages for face masks. 

Face Masks

Upon receiving your MORGAN.M face mask, please wash your mask on a standard washing machine cycle of at least 60 degrees. We are unable to guarantee immunity risk of Corona Virus infection though wearing our masks. We only aim to reduce potential spread of the Corona Virus infection based on current UK government guidelines in relation to wearing face coverings on public transport and densely populated areas.

You are reminded to wash your face mask regularly, continue to follow the latest local government guidelines and help prevent the spread of Corona Virus by acting responsible at all times.

 

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