All MORGAN.M delivery orders in the UK are FREE, this is for standard UK delivery. European shipping is priced at £4.99 per accessory and £9.99 per bag. International shipping is priced at £9.99 per accessory and £14.99 per bag. If you have any questions feel free to get in touch here or via any of our social media pages and we will get back to you as soon as possible.
Standard UK delivery orders will take up to 3 days from dispatch. We aim to dispatch your order within 48 hours. European and International orders may take longer, please enquire with us if you would like to upgrade your delivery method or know a specific delivery time.
MORGAN.M has a dedicated fulfilment team that works with exceptional care to ensure you receive your order quickly and to the high standards we set for ourselves. In the unlikely event that something has gone wrong please contact us first so we can solve the problem as quickly as possible.
Customers may return an order within 14 days of the order being placed. Orders must be returned with the original tags attached and with the packaging to Morgan M Limited, 19a Highwood Road, Uttoxeter, Staffordshire, ST14 8BQ.
Upon the return being received back at MORGAN.M an inspection of the item will be carried out before a refund is provided.
Our service and customers are very important to us, so please if you are not entirely happy with any aspect of your order please let us know and we will work to resolve this and improve for future customers.
We are very aware that the key workers discount we offer is not exclusive in name sake to the four groups included within the discounts. The discount validation technology is currently offered via a third-party provider and as a result we are limited to providing discount to NHS staff, Police staff, Fire Staff and Teaching staff only. Once the technology allows, we will be adding more employers to the verification.
We would like to thank everyone for their efforts over the past several months in relation to the Corona Virus regardless of your current employment situation.
Upon receiving your MORGAN.M face mask, please wash your mask on a standard washing machine cycle of at least 60 degrees. We are unable to guarantee immunity risk of Corona Virus infection though wearing our masks. We only aim to reduce potential spread of the Corona Virus infection based on current UK government guidelines in relation to wearing face coverings on public transport and densely populated areas.
You are reminded to wash your face mask regularly, continue to follow the latest local government guidelines and help prevent the spread of Corona Virus by acting responsible at all times.